- Paid time off
- Develops and maintains marketing plan and sales budget with the General Manager
- Provides sales training to staff of hotel as applicable
- Analyzes Revenue Management strategy using such tools as Star Reports, demand analysis and applicable front office systems
- Schedules sales appointments
- Conducts a required amount of cold calls
- Organizes, maintains, and tracks sales data
- Completes requests of General Manager and other management personnel, as applicable
- Performs functions of General Manager in General Manager’s absence
- All other duties as assigned
- Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics
- Customer Service – Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance
- Interpersonal – Maintains confidentiality
- Oral Communication – Responds well to questions; Demonstrates group presentation skills
- Team Work – Contributes to building a positive team spirit
- Written Communication – Writes clearly and informatively; Able to read and interpret written information.
- Delegation – Delegates work assignments; Provides recognition for results
- Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
- Business Acumen – Understands business implications of decisions; Demonstrates knowledge of market and competition
- Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
- Organizational Support – Follows policies and procedures including but not limited to dress code policies
- Adaptability – Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events
- Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
- Dependability – Commits to long hours of work when necessary to reach goals
- Initiative – Asks for and offers help when needed
- Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas
- Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process
- Planning/Organizing – Prioritizes and plans work activities
- Professionalism – Treats others with respect and consideration regardless of their status or position
- Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality
- Quantity – Strives to increase productivity
- Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Since his first hotel acquisition in 1985, Gregory Thorn has owned over 350 hotel properties throughout the United States. He has been instrumental in developing prototype properties for the likes of Marriott and Hilton, and has received numerous Developer of the Year awards from the same highly respected franchise companies.
THM Hospitality, operates a portfolio of business class hotels under franchise license agreements with Intercontinental Hotels Group, Marriott International and Hilton. Our goal is to maximize the operational quality and financial performance of our hotels, grow market share and enhance the performance of our hotels through the constant pursuit of superior levels of quality, efficiency and service.
Our people are our strength and we believe in allowing individuals at all levels the freedom to be creative, solve problems and implement their decisions. THM, formed in January 2007, currently provides management services for 28 hotels in 12 states.
– Company Mission Statement –
THM Hospitality's mission is to operate the most profitable hotels in the world by hiring the brightest people and providing them with the tools and know-how to produce industry-leading bottom lines. We will constantly pursue this mission while never sacrificing the satisfaction of our guests or employees.
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